Booking a home should not come with surprises. This page explains, in plain language, how booking works, what we ask of guests, our cancellation policy and where to get storm guidance. Each home’s listing shows its own details, and the total price for your dates is always shown before you pay.
How booking works
- Pick your dates and guests on any home’s page to see the exact total price, including taxes and any discounts.
- Reserve and complete the booking form. Every booking needs a digital rental agreement and a photo of a government-issued ID.
- Get your arrival details. Before check-in we send instructions for a smooth arrival.
The agreement and photo ID, in plain terms
Two quick steps confirm your booking: sign a digital rental agreement, and upload a photo of a government-issued ID. You can do both online, and we use them to confirm that the booking is real and that the guest is who they say they are. Please do them soon after you book, so your arrival is smooth. If you get stuck, call or text us at +1 727-295-2319.
Our cancellation policy
| When you cancel | Refund |
|---|---|
| 30 or more days before check-in | Full refund |
| Up to 7 days before check-in | 50 percent refund |
| Inside 7 days of check-in | No refund |
When you pick dates on a listing, we show the exact dates for your reservation, for example “Free cancellation before” a specific day.
Hurricane season and your booking
The Atlantic hurricane season runs from June 1 to November 30, so it is worth planning for. The cancellation policy above is the policy stated for your booking. We do not have a separate storm refund rule on this page, so if a storm threatens your dates, contact us as early as you can and we will talk through your options.
For storm information, go to the official sources:
- National Hurricane Center: forecasts, advisories and tracking maps for active storms.
- Pinellas County Know Your Zone, run by Pinellas County Emergency Management: look up your evacuation zone by address. County contact is (727) 464-3800, as listed on the county evacuation zone page.
Consider what travel insurance covers before you book. Our guide to hurricane season and your Florida trip explains how to plan.
House rules at every home
- Check-in is at 4 PM and check-out at 10 AM.
- Quiet hours are 9 PM to 9 AM, out of respect for neighbors.
- The person booking must be at least 21.
- No unauthorized parties or events. Please stay within your guest limit.
- Parking: use the driveway, and please do not park on the grass or in front of neighbors. Tortuga Hideaway has a strict no grass rule, and The Salty Parrot does not allow street or lawn parking.
- Pets are welcome at six of our seven homes, up to 2 at Goodtimes, Indian Shores, On the Creek, Hibiscus House and The Salty Parrot for an additional fee. Casa Blue Horizon does not allow pets. See the pet policy page.
- Cameras: Goodtimes, On the Creek, Hibiscus House and The Salty Parrot have motion-activated cameras outside the home.
- Lawn service: at homes with a lawn service, it comes every Friday and the crew needs access to the backyard.
Extras that come with certain homes
Casa Blue Horizon includes a golf cart, e-bikes and kayaks. Each driver of the golf cart provides a valid driver’s license and proof of automobile insurance and completes the required use agreement, and a $500 refundable security deposit applies to the recreational equipment. Details are on that listing.
Discounts and total price
Stays of 7 or more nights get 10 percent off, and stays of 30 or more nights get 20 percent off. Homes with a heated pool include the pool heat in your rate. Your total price and taxes are shown before you pay. See our monthly winter rentals if you are planning a long stay.
Booking direct
When you book with us, there is no service fee, the total price is shown up front, and our local team answers your questions before, during and after your stay. Call or text +1 727-295-2319. Not sure which home fits? Read where to stay near Clearwater, St. Pete and Indian Rocks Beach.
Quick answers
Cancel 30 or more days before check-in for a full refund. Cancel up to 7 days before check-in for a 50 percent refund. Stays are non-refundable inside 7 days.
No. Your total price, including taxes and any discounts, is shown before you pay, and there is no service fee when you book direct.
Every booking needs a digital rental agreement and a photo of a government-issued ID to validate it. It is a quick step that helps protect the home and the neighbors.
Contact us as early as possible if a storm threatens your dates, and follow official guidance from the National Hurricane Center and Pinellas County Emergency Management. Our cancellation policy is the policy stated on this page, and we do not add storm rules beyond it.
Check-in is at 4 PM and check-out is at 10 AM at every home.
Pets are welcome at six of our seven homes, but not at Casa Blue Horizon. Up to 2 pets are allowed at Goodtimes, Indian Shores, On the Creek, Hibiscus House and The Salty Parrot for an additional fee. Add pets to your booking request, and check each listing.
The person booking must be at least 21.
Yes. Stays of 7 or more nights get 10 percent off, and stays of 30 or more nights get 20 percent off.