Last updated: December 30, 2025

Aval Experience (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, shared, and protected when you visit or use our website and booking platform, including reservations made through Guesty.

By using our website or booking services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you browse our website, make a reservation, or contact us. This may include:

• Full name

• Email address

• Phone number

• Billing and payment information

• Reservation details and stay preferences

• IP address, browser type, and device information

Booking-related data is securely processed through our booking provider, Guesty, and its integrated payment processors.

How We Use Your Information

We use your information to:

• Process and manage reservations

• Communicate booking details and stay-related information

• Respond to inquiries or customer support requests

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Booking & Payment Processing

All reservations made through our website are handled via Guesty, a third-party property management and booking platform. Payment information is processed securely by Guesty and its authorized payment providers. Aval Experience does not store full credit card details on its servers.

You can review Guesty’s privacy practices directly on their platform.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve site functionality

• Analyze website traffic

• Understand user behavior and preferences

You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

Information Sharing

We may share information only when necessary, including:

• With service providers such as Guesty to complete bookings

• To comply with legal obligations or lawful requests

• To protect the rights, safety, and property of Aval Experience and our guests

All third-party providers are required to handle your data responsibly and securely.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system is completely secure, we work to safeguard your data against unauthorized access, loss, or misuse.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data, subject to legal or contractual obligations

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to external websites. Aval Experience is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Aval Experience
Website: https://avalexperience.com